Yemo Privacy Policy

Effective Date: July 27, 2026

This Privacy Policy explains how Yemo ("Yemo", "we", "us") collects, uses, and protects information when restaurants, merchants, guests, and other users use the Yemo platform. By using Yemo, you agree to the practices described here.

1. Information We Collect

• Merchant information — business name, address, email, phone number, and account credentials provided at registration.
• Guest information — order details, and where a guest chooses to provide it, a name and contact details for order updates, reviews, or a reply from the restaurant.
• Transaction information — order and payment records. Card details are handled by our third-party payment providers, not stored by Yemo.
• Usage information — how the platform is used, for analytics and to improve the service.

2. How We Use Information

• To operate restaurant ordering, payments, and guest engagement
• To send order updates and, with consent, service or marketing messages
• To generate analytics and AI-powered insights for merchants
• To secure the platform and prevent misuse
• To comply with legal obligations

3. SMS and Messaging

Where a guest or merchant provides a phone number and opts in, Yemo (or a restaurant using Yemo) may send messages such as order updates, replies to feedback, or offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying STOP, and reply HELP for help. We do not sell or share phone numbers or SMS opt-in consent with third parties for their own marketing. Opt-in information is used only to deliver the messages you agreed to receive.

4. How We Share Information

We share information only as needed to run the platform: with the restaurant you are ordering from, with service providers who operate parts of the platform on our behalf (for example, payment processing and messaging delivery), and where required by law. We do not sell personal information.

5. Data Retention

We keep information for as long as needed to provide the service and to meet legal, accounting, or reporting requirements. Merchants may request deletion of data subject to those obligations.

6. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

• Opt out of marketing messages at any time (reply STOP to SMS)
• Request access to, correction of, or deletion of your information
• Contact us with any privacy question at the address below

8. Children's Privacy

Yemo is not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes to This Policy

We may update this Policy from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated Policy.

10. Governing Law

This Policy is governed by the laws of the State of Florida, without regard to conflict-of-law principles.

11. Contact

Questions about this Policy may be directed to:
Email: support@yemo.app
Website: www.yemo.app