Yemo Terms of Service
Effective Date: July 27, 2026
These Terms of Service govern the use of the Yemo platform by restaurants, merchants, guests, and other users. By accessing or using Yemo, you agree to these Terms.
1. Services
Yemo provides software and related services designed to facilitate restaurant ordering, payment processing, guest engagement, analytics, AI-powered insights, and restaurant management.
2. Merchant Accounts
Merchants are responsible for providing accurate information during registration and for maintaining the security of their accounts.
3. Payments
Orders submitted through Yemo require successful payment authorization before being transmitted to the restaurant for preparation, except where otherwise configured by the restaurant. Payments are processed by third-party payment providers.
4. Equipment
Eligible merchants may receive Yemo equipment as part of their subscription. Equipment remains the property of Yemo unless otherwise agreed in writing. If service is canceled, equipment must be returned within thirty (30) days. Equipment not returned within thirty (30) days may result in a replacement charge of up to $499 per device. Additional equipment beyond the included device may be billed according to the merchant's selected subscription plan.
5. Installation
Self-installation instructions are provided. If professional installation is requested or required, Yemo may arrange third-party installation services. Installation fees, if applicable, will be disclosed in advance and will not exceed $500 unless separately approved by the merchant.
6. Acceptable Use
Users agree not to:
- Violate applicable laws
- Interfere with platform operations
- Attempt unauthorized access
- Upload malicious software
- Misrepresent business information
7. Reviews and Content
Guests may submit reviews, ratings, photographs, and other content. By submitting content, users grant Yemo a non-exclusive, worldwide, royalty-free license to display, reproduce, and use such content in connection with the operation and promotion of the platform.
8. Intellectual Property
All Yemo software, branding, trademarks, logos, content, and technology remain the exclusive property of Yemo or its licensors.
9. AI Features
AI-generated reports, recommendations, and operational insights are provided for informational purposes and should not be relied upon as guarantees of business performance.
10. Limitation of Liability
To the maximum extent permitted by law, Yemo shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the platform.
11. Indemnification
Users agree to indemnify and hold harmless Yemo, its affiliates, officers, employees, and partners from claims arising out of misuse of the platform or violation of these Terms.
12. Termination
Yemo may suspend or terminate accounts that violate these Terms or applicable law. Merchants may terminate service subject to any applicable subscription obligations.
13. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
14. Changes to These Terms
Yemo may revise these Terms from time to time. Continued use of the platform constitutes acceptance of the revised Terms.
15. Contact
Questions regarding these Terms may be directed to:
Email: support@yemo.app
Website: www.yemo.app